Customer engagment

Give your customers a voice — your mobile application, analytics, web assets, devices, and service desk should all be CRM-integrated & customer-centric.

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How to improve customer engagement in your company

Whether it be a mobile push notification promoting a sale or an email confirming an order, customer engagement now takes many forms. By promoting relevant and consistent communication throughout this customer experience, businesses have an opportunity to engage with their audiences like never before.

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    Engage your customers, build relationships, grow your business.

    In order to survive today’s ever-changing landscape, businesses need to provide real-time, personalized experiences that reach customers just as they need them. Whether it be a mobile push notification promoting a sale or an email confirming an order, customer engagements now take many forms. By promoting relevant and consistent communication throughout the customer experience, businesses have an opportunity to engage with their audiences like never before.

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    We help build customer-first integrated software and organisations

    For Concise customer-centricity isn’t’ abstract.  It means integrating enterprise tools with touch points that give the end user a voice. Applications that let clients report challenges in the field and initiate service requests.  Vehicles that report problems before they’re noticed.  Portals and help centers where customers can join together with organisation leads to build communities.  From strategy to engineering we’re here to help with every step of being come more customer-centric.

Customer engagement – the Concise Way:

  • Customer-facing mobile client application development for consumer devices
  • Salesforce CRM and iOT device integration
  • Salesforce CRM and consumer mobile application integration
  • Mobile application development for specialised hardware
  • Web portal application development

We help build customer-first integrated software and organisations

  • Customer Engagement Is Everything In Business

    When you engage your customers, you draw them closer to your brand, your business, your organization.  And that’s when the magic starts to happen.

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Concise Software - Customer engagement

How to improve customer engagement in your company

By promoting relevant and consistent communication throughout this customer experience, businesses have an opportunity to engage with their audiences like never before.

Learn more

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The best tech tools that helps you improve customer engagement

There are a ton of free or paid tools for startups or small companies. How to choose the best solutions? Here you can find subjective list of tech apps which can help you collaborate with your team, manage projects or automate some processes.

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Succeed at the speed of a startup — 7 Concise lessons for enterprise

The startup approach to software development, for example, is to allocate two engineers for three months without fixed scope to a new initiative and then use the results to scale-up the project.

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