Custom Healthcare Software Development

If you’re looking to build a HealthTech product that delivers value to your customers, we’re here to help you. Get in touch with us to see how your company can benefit from innovative HealthTech technologies.

From cost reductions to better patient outcomes and smooth administrative management
– technology solutions stand to improve many different aspects of healthcare today.

We help healthcare organizations in carrying out digitization projects, building a custom web or mobile applications, and increasing their operational efficiency thanks to innovative advanced analytics tools. Our teams know how to build user-friendly and fully secure software solutions that improve patient outcomes and ease the administrative burden on healthcare providers.

Healthcare Software we can build for you

Telehealth and telemedicine

The core of user-centric medical service today, telemedicine allows connecting with your customers and bridging the gap in the accessibility and distance of healthcare services. This is a must-have for every modern medical practice that aims to deliver an excellent customer experience.

Clinical decision support systems

Take advantage of machine learning and artificial intelligence algorithms to help your staff make the best decisions for patients faster. Assist your physicians in their decision-making process by using proven technological tools.

Clinical practice management system

Our team can help you create a tool for managing your staff, organizing appointments, and even streamlining the process of billing clients. Such tools often come with handy dashboards that are optimized for productivity, helping you and your staff to know what's going on at your thanks to sophisticated analytics.

Personal health applications

Data-driven, personalized and proactive care is a trend of the future. Build a user-friendly health monitoring application to help your customers stay in shape and monitor their health easily. Instead of reacting to problems, capture key customer data, and help your patients prevent health issues before they arise.

Electronic health records

Our team knows how to build a fast and secure database that you can share across different healthcare settings. That way, your staff will be just one click away from all the information they need to deliver the best service for your patients.

Advanced analytics systems

Analytics is a critical part of every organization today, and that includes healthcare. You can take advantage of financial, diagnostic, and clinical analysis to make sense of data, focus on what's important, and find answers to the crucial medical questions today. By equipping your staff with accessible and readable data, you will help them to make the best decisions for your business.

Case study

Mobile telemedicine app
for a Swiss pharmaceutical company

To support our client in research into therapies for patients with severe neurological diseases, we built a number of applications dedicated to addressing specific diseases, offering unique exercises and data collection mechanisms. Patients who joined the program installed the application and then could use it every day to perform tasks and answer questionnaires. 

The games included in the mobile application were based on activities such as drawing shapes, matching symbols, or clicking buttons on time.

The surveys consisted of examples like sleep survey, patient mood test, or the subjective perception of disease progress.

The company is using the application to engage patients, monitor their health, and expand their understanding of specific neurological diseases – and modern ways of treating them.

Case study

A telemedical platform for physiotherapy

Our team helped the client to build a platform that connects patients with physiotherapists in real-time. The challenge in this project was creating a fast, perfectly functioning communication platform with functionalities such as real-time online video chat with therapists. The communicator also had to be perfectly secure to handle sensitive patient data.

We created a solution with the following features:

Interactive communication between therapist and patient via a digital whiteboard

Calendar and reminders allowing for simple planning of upcoming visits

Sensors equipped with algorithms and biomechanics to provide motion analysis

Integrated payments - an easy, secure tool with subscription module

Video chat for online visits and medical consultations

High security such as storage encryption to protect all sensitive and medical data

Data storage for patients and therapists to collect information about medical recommendations and exercises

Why innovate the healthcare industry?

Today, the healthcare ecosystem is subject to disruptive changes because of technological development in other sectors. Tomorrow’s healthcare will be all about population health, precision medicine, and predictive analytics. Healthcare providers are increasingly offering personalized, predictive, and preventive healthcare. To achieve that, these companies transform their internal structures and enhance interactions with patients using smart and technology-enabled approaches.

Customer experience


Digital tools can promote healthier lifestyles, build more efficient relationships and healthcare services, and streamline the communication between providers and customers. All in all, building an excellent customer experience is a priority for many sectors – and healthcare is no exception.

Improve operations


Healthcare providers struggle to keep up with their increasingly complex processes. Many of them end up not making the best use of their resources. Technology helps to minimize time-consuming and often unnecessary manual work. It automates tasks, improves processes, and delivers results faster.

Compliance and trust


Healthcare companies generate, store, and manage a lot of sensitive patient data. This data needs to be treated with maximum safety. And that’s something cutting-edge technologies like blockchain can do to help providers stay compliant and build trust with their customers.

Team up with Concise Software

Our teams have a lot of experience in developing web and mobile apps for companies operating in the financial services industry. Our team also supported fintech startups in building or scaling their digital products. We know how to increase the development speed of your project, make the process of building your solution more cost-effective, and ensure that your app is equipped with features that deliver a great experience to users.

Focus on quality
We involve Quality Assurance specialists from the earliest moments in the project. Our approach includes automated testing, test-driven development, and peer code review. All of these elements are essential to delivering code that is clean and meets the strictest standards of the financial services industry.
Transparency and communication
We use a set of practical project management and collaboration tools to keep you fully updated about the project. Our team also shows all the results of our work during regular demo sessions. We also provide our clients with access to the project’s code repository to increase the transparency of our collaboration.
Flexible development process
Experience has taught us that each collaboration requires some flexibility to bring the best possible results. Our teams are ready to adjust the development process to work alongside your in-house teams and fully meet your business requirements.
Years of experience
Our team has delivered a great number of web and mobile development projects for the financial services sector. We have experience in building enterprise-grade applications and digital startup products. We know what it takes to build a safe and functional app that delivers value.

What’s trending in HealthTech today?

From cost reductions to better patient outcomes and smooth administrative management – technology solutions stand to improve many different aspects of healthcare today.


Using technology to provide accurate diagnosis and treatment without making patients visit the hospital facility in the trend of the future. A hospital poses a risk of infection and is often time-consuming. Telehealth promises to help many patients receive care easily and service communities in underserved areas.

Patient management

Healthcare providers are now building solutions that help them to collect and use data in order to increase patient engagement and adherence. This is how they can improve health outcomes. As the patient’s knowledge, ability, and willingness to be treated increases, it’s easier to for healthcare companies to help patients in need and deliver successful treatments.

Internet of Things (IoT)

Some healthcare companies are exploring the possibilities the Internet of Things presents to their sector. For example, IoT allows companies to build a network between physical devices connected to the internet in order to monitor hospital equipment and avoid losses caused by downtime or a sudden need for repair.

Artificial intelligence (AI) and machine learning

By using AI-powered tools, healthcare providers can streamline administrative processes in clinics and hospitals. They also allow handling patient records and increasing the success of treatment with the help of AI-based assistance.

Virtual reality (VR) and augmented reality (AR)

Healthcare companies can now support their physicians in the decision-making process and allow them to check product fit with virtual or augmented reality tools. That way, customers can see what the product would look like in real life.

Virtual doctors

Virtual doctors can answer patient questions while helping providers to optimize their administrative costs by involving fewer human doctors in the process.

Secure mobile apps

Healthcare providers take advantage of technologies like smartphones to engage patients with their treatments, help to monitor their health, and provide them with all the help in a remote but safe environment.

Minimum Viable Product (MVP)

HealthTech is a growing startup sector. Small companies with innovative ideas get to save lots of their resources by using technology to quickly validate their business ideas on the market and build an MVP.

HealthTech challenges we can help you solve


High-level security

Our teams follow industry best practices and standards to ensure the highest level of security for your application, as well as the data of your users. We can help you build full-proof databases, systems, and applications that offer full security to your patients’ data and protect your reputation as a reliable healthcare provider.

Access to analytics insights

By building a modern application with a powerful analytics engine behind it, you will finally be able to examine and organize your data to better serve your customers. Your staff will gain an inside look into what works and what doesn’t – and then react accordingly and change your practices.



We ensure that the application we build for you is compliant with the local regulations and meets important legislative acts such as the GDPR. You don’t have to worry about anything related to compliance anymore.

Easy management

When building your application, we give you all the features you need to manage your app easily. We don’t want to build complex systems that require months of training before they can be used. Instead, your staff will be able to navigate the user-friendly interfaces we create easily and start delivering value faster.


User engagement

If you’re building a domestic consumer application, our business analysts and UX designers will help you make sure that it has everything to make your customers engaged and happy.

Intuitive design

We always engage our skilled UX/UI designers in the process of application development to give your product a modern and user-friendly interface. This is really important for customer-facing web and mobile apps where you want to achieve the highest engagement possible.


Developing a Healthcare Software solution – our process

How are we developing healthcare apps and solutions?

Let’s check our step by step process.

Step 1: Gathering requirements

Get in touch with us and tell us more about your current technology needs. If you already have a project in mind and have developed a specification document with your team, attach it to your message. This will help you help us to understand what exactly you have in mind and what your goal is. 


You will hear from us within one business day; we will share our first ideas for your solution with you. 


This is just the beginning. To understand your technology needs better, we will schedule a face-to-face meeting. It’s the best way to brainstorm your app idea and gives you the opportunity to ask all your most pressing questions. If an in-person meeting isn’t possible, we can talk with you over Hangouts, Skype, or any other video-conferencing tool of your choice.

Step 2: Expert consultation and discovery workshop

During the first meeting with us, we will ask you some further questions about your project. This is how we get to understand your goals better. 


Note that during this meeting, you will be talking to a technical person with many years of experience in building healthcare solutions. That is why they can answer more technical questions than a typical business consultant. 


If you already have any materials such as UX/UI designs, product specifications, wireframes, or other documents, please share them with us before the meeting.

Step 3: Project estimation

Once we have all the key information about your project, we prepare a detailed estimation of the time and cost your idea requires for realization. Our estimation will describe every single feature separately together with the estimated number of hours it will take our team to create. Then we multiply the sum of the required work hours by our hourly rate to show you the final result. 


Note that we usually prepare more than one version of this estimation. In other versions, you will find the cost of building your app with extra features that we thought might be valuable to your application. The estimation this free of charge.

Step 4: UX design

If you decide to collaborate with us, our first step will be creating a UX design for your app. It will take the form of wireframes. They often help to spot potential shortcomings in the product idea and deal with them before beginning the development phase. That way, you can address any mistakes or ambiguities at a much lower cost. 


During this process, we will be working very closely with you. And once you accept the final version of our wireframes, we will move to the next step: UI design.

Step 5: UI design

At this stage, we already know what the flow of your application will look like. Now we are ready to express it in the user interface (UI) design. We will ask our skilled designers to get down to work and create a UI design based on your requirements. They will also consider the input from the UX designers and follow their intuition built during years of professional experience in similar projects. 


You can be sure that our designers will give your idea a concrete form, which can be iterated many times until we achieve the exact results you are looking for. Once you accept the design, our designers will create the initial screens of your app to reflect the user flow we established earlier.

Step 6: Development

At this point, our developers finally get to start coding your app. We usually follow the Scrum framework and the agile methodology of software development. That’s why we divide projects in short iterations that last from 1.5 to 2 weeks. After each phase, we will show you a demo of the app where you can test the functionality we have just built. You will be able to click through it and give us all of your feedback (we find this to be very valuable at every stage of development). 


If you’re satisfied with the results, we proceed by sending you an invoice and then continue working on the next iteration. 


Throughout the project, we will share updated code with you at all times, including unit and integration tests. We will also deliver a report covering all of the changes applied to the project. If you would like to make some other changes or have any doubts, our developers can address them before we send you the final bill.


Any questions about healthcare and HealthTech? 

Let’s check our FAQ or feel free to contact us!

1. What is digital transformation in healthcare?

Digital transformation in healthcare refers to the positive impact of technology solutions in sectors such as healthcare, medicine, and pharmaceutical. New technologies such as telemedicine, blockchain-based Electronic Health Records, or AI-enabled medical devices are just a few examples of digital transformation in healthcare. 


Digital transformation is all about innovation. Its goal is to streamline the work of your staff, optimize systems, improve patient outcomes, reduce the rate of human error, and – most importantly – lower the costs of delivering care. 


If you’re wondering how to improve your healthcare company, this is the best moment to become familiar with digital technology and use it to optimize your processes, automate tasks, and achieve your business goals faster. The modern healthcare landscape is going to be dominated by digital technologies, so healthcare providers should make sure that they’re not left behind by their competitors and implement these smart digital solutions as soon as possible.

2. Benefits of digital transformation in healthcare

Digitization and modern technologies offer healthcare providers many opportunities to improve their efficiency, control treatments, reduce costs, and increase security. Here are a few key benefits that digital transformation brings to healthcare organizations. 


Preventive and proactive care


Broad adoption of data tracking devices such as smartphones or wearable devices like smartwatches or smart bands combined with software that offers advanced data analytics opens a new door for healthcare providers. By using these devices, companies can offer a more proactive care approach and disease prevention instead of reacting to a problem and treating sick patients at a higher cost. Thanks to the real-time health monitoring, physicians and caregivers can recommend proper diet and physical exercise regime or suggest control visits to prevent negative health conditions. 


Cost reductions


Many patients no longer have to leave their homes for primary care visits, and they can be helped online with telemedicine or virtual doctors. This minimizes the risk of a patient getting sick in the waiting room but also allows providers to reduce the administrative cost of delivering care. It also helps the hospital staff to dedicate their time and energy to many other important healthcare tasks.


On-demand healthcare


The popularization of mobile devices results in a shift in how people expect their services to be delivered. This includes healthcare, as well. This increased mobility allows healthcare providers to take advantage of new applications to provide accurate and timely care, connecting patients with physicians easily. For example, an application can regularly send information to physicians that they receive and analyze on a regular basis, without having the patient come to the hospital. 


Smart records


The wide access to data collected using the Internet of Medical Things allows decentralized Electronic Medical Records to be made available to healthcare providers and caregivers, as well as patients themselves. This can be done within just a few seconds. By using artificial intelligence and machine learning, healthcare providers can reduce the time spent on managing the Electronic Medical Records. For example, machine learning-based solutions significantly improve the capabilities of predicting the risk of developing a given disease and help physicians to build better disease prevention plans. 


Patient engagement


Patient engagement and adherence are key concerns of healthcare providers. Digital acceleration in healthcare helps to add value here as well. Thanks to wearable devices and virtual assistants, patients can easily understand the benefits of doctor’s recommendations, follow them, and track their results. These digital tools help to improve care effectiveness and reduce the cost of medical treatment at the same time because they help to prevent diseases from ever happening.

3. What solutions are used in healthcare today

Medical imaging


Information and insights extracted from medical images help to build an efficient diagnostic practice. Research shows that diagnostic errors could be responsible for one in ten patient deaths. Recent advancements in machine-learning-assisted image recognition facilitate the reliable automation of diagnostics. These tools remove the possibility of human error. By using artificial intelligence, digital twins, or 3D printing, healthcare providers can imagine the human body, follow the course of a given disease, analyze possible treatment scenarios and then measure the treatment results in one place. 


Virtual doctors


A virtual online assistant can offer patients fast answers to their questions, all the while optimizing the cost of labor. Even older patients are becoming more open to telemedicine solutions, and millennials already expect the care to be provided virtually rather than arranging in-person appointments. According to the Massachusetts General Hospital, up to 79% of patients consider telemedicine follow-up appointments more convenient than a traditional face-to-face meeting. 


Patient engagement


By bringing together the Internet of Things and patient management applications, providers can increase patient engagement and adherence – both critical to the success of treatments. By improving the patient’s medical knowledge and understanding of the offered treatment plan, healthcare providers can impact the success rate of the treatment massively and, at the same, reduce healthcare costs. 


Real-time health monitoring


Continuous remote health monitoring is now possible thanks to the Internet of Things sensors, wearable devices, and smartphones. These technologies allow doctors to easily track medical symptoms and conditions just as they occur. They can also be used to put forward accurate treatment plans or suggest new diet plans. All in all, patients can stay at home instead of staying at the hospital, all the while having relevant data monitored. 


Healthcare Internet of Things (IoT) 


The Internet of Things extends the connectivity beyond standard devices such as laptops, tablets, or smartphones to any objects that traditionally stayed off the grid. This includes medical equipment. For example, IoT enables devices to identify themselves to other items, interact with them, and exchange data. Healthcare providers can use IoT to provide patients with proactive and preventative care easily. Moreover, they can use IoT to build a network between connected physical devices to monitor hospital equipment on-premises to avoid losses or downtime. 


EMR software 


Electronic medical records streamline the communication between doctors and patients, facilitate the diagnostic process by introducing multiple data sources, and provide the staff with access to the patient’s medical history. There is no denying the EMR offers a lot of value to healthcare providers. The management of ERM can, however,  be very difficult. That’s why healthcare companies should seek professional help in building systems that allow extracting the most valuable data from EMR easily. 


Augmented Reality (AR)


Augmented Reality adds digital components to the real world, using the camera on a smartphone to enhance the overall experience. AR  solutions are now used in healthcare to present the possible outcomes over treatment – for example, a dental treatment – and visualize the desired results before the patient makes the final decision about the treatment.


Challenges of digital transformation in healthcare


Company culture


One of the key digital transformation challenges that healthcare companies face lies in their organizational culture and employee mindset. Their staff is ofter resistant to change or unwilling to embrace new digital tools. This may happen even among the company’s leadership. That’s why it’s so important that healthcare providers introduce new tools following a thorough and well-planned change management process. Sometimes staff training might a smart step to initiate the process of digital transformation. 


Choosing the right technology


Picking the right technologies for the job is another key challenge facing many healthcare providers who often lack internal resources to advise them. And selecting a proper software platform for a digital healthcare solution has a massive impact on its future growth and scalability, as well as maintenance. That’s why teaming up with an external IT provider is such a good idea. A software development agency with years of experience in the HealthTech market can bring in a lot of value in the process of choosing the new tools and technologies.  


Medical data security


Finally, there’s the question of data security. Data privacy protection requires technologies that allow encrypted healthcare communication that is also compliant with the highest security standards for medical applications. Any medical device or software solution that can access the Electronic Medical Records and processes any patient’s health data needs to follow strict security regulations and standards. Adapting solutions to these regulations is often challenging, especially for HealthTech startups that are rapidly evolving and building innovative products.

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